Shipping Policy

PROCESSING TIME

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All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed the next business day.

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SHIPPING METHODS & DELIVERY TIME

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Domestic Shipping (India): 3–7 business days. International Shipping: 7–15 business days (depending on the destination and customs clearance). Express delivery options may be available at checkout.

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SHIPPING CHARGES

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Shipping fees will be calculated at checkout based on your location and chosen delivery method. Free shipping may be offered during promotions or above a certain order value.

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ORDER TRACKING

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Once shipped, you will receive a tracking number via email or SMS. You can track your order through our official courier partner’s website.

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CUSTOMS, DUTIES & TAXES

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For international orders, customers are responsible for any applicable customs duties, taxes, or import fees.

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DAMAGED OR LOST PACKAGES

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If your package arrives damaged, please contact us within 48 hours with photos. In case of lost shipments, we will assist you in filing a claim with the courier and provide a replacement if eligible.

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CONTACT US

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For any shipping-related queries, reach out at: 📩 ekorawatchco@gmail.com