Privacy Policy
PRIVACY POLICY
At EKORA, your privacy is important to us. We are committed to protecting your personal information and ensuring you feel secure while engaging with our website and products. This policy explains how we collect, use, and safeguard your information.
INFORMATION WE COLLECT
Personal Information We collect details such as your name, email, phone number, billing/shipping address, and payment information, all processed securely through trusted third-party gateways. Non-Personal Information We may gather browser type, IP address, device information, and website usage statistics to enhance your experience. Cookies & Tracking Cookies may be used to personalize content, analyze traffic, and improve functionality. You can control cookie settings via your browser.
HOW WE USE YOUR INFORMATION
-
To process and deliver your orders seamlessly.
-
To offer customer support and respond to inquiries promptly.
-
To send order confirmations, shipping updates, and tailored offers (with your consent).
-
To enhance our website, services, and product offerings.
-
To meet legal and regulatory requirements.
SHARING OF INFORMATION
We never sell or rent your personal data. Information may only be shared with: * Service Providers: Payment processors, shipping partners, IT support, and marketing tools. * Legal Authorities: If required by law or to prevent fraud.
DATA SECURITY
Your data is protected with strict security measures against unauthorized access or misuse. Payment information is encrypted and handled by secure third-party services—EKORA never stores card details.
YOUR RIGHTS
You have the right to: * Access, update, or correct your information. * Request deletion of your data, subject to legal and transactional obligations. * Opt out of marketing communications at any time.
COOKIES POLICY
We use cookies to enhance your experience. You can disable them through your browser settings, but some features may not function properly.
THIRD-PARTY LINKS
Our site may link to external websites. We are not responsible for their privacy practices.
CHANGES TO THIS POLICY
We may update this policy occasionally. Any changes will be posted here with the updated date.